- General Information
- Manufacturer
- Lenovo Group Limited
- Manufacturer Website Address
- http://www.lenovo.com/nz/en/
- Brand Name
- Lenovo
- Service Name
- Premier Support - Extended Service
- Product Type
- Service
Driving digital transformation is becoming increasingly difficult. With hybrid workers requiring more support, and IT resources sucked into routine maintenance and repair tasks, there is little to no time left for innovation. Unless you could pass the encumbering tasks to someone else.
Premier Support gives you direct access to experts 24x7x365 to solve hardware and software issues, quickly. No scripted troubleshooting either - you speak to real, local, Lenovo badged engineers ready to help.
Get seamless, reliable IT support that works every time. So, you can get your people back behind the innovation wheel.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Software Support
- Break Fix Support
- Case Management
- Escalation Management
- Asset Management
- Hardware Support
- Single Point of Contact
- Technical Account Manager
- Troubleshooting
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 3 Year
- Pricing Type
- From original purchase date of the equipment
